WHAT THE DISABILITY DISCRIMINATION ACT MEANS TO YOU

The Act applies to almost all service providers, whether their services are free or paid for. That means virtually every company or organisation that provides a service to the public or a section of the public.

Obvious examples include shops, restaurants, entertainment venues, leisure centres, libraries, solicitors, doctors and churches. Less obvious examples include council and government buildings, petrol stations, police stations and educational establishments.

As a service provider, you now have to think about whether the effort, inconvenience, discomfort and loss of dignity for disabled people using your service would be considered reasonable by other people if they had to endure similar difficulties.

Better still, you can bring in experts like DDA Services to do the thinking for you and help you take any appropriate action required.