THE CONSEQUENCES OF NON-COMPLIANCE

If you have not yet complied to DDA or even considered it, here are 3 very good reasons why you should:

1. Disabled and older people represent a large percentage of the UK population. By not accommodating them, you will limit yourself to a smaller and smaller customer base as time goes on.

2. At a conservative estimate, this customer group represents £60 billion a year in spending power that non-compliant organisations are missing out on.

3. Penalties for non-compliance can range from heavy compensation claims to complete closure of the business. Many thousands of claims for 'injury to feelings' have already been upheld in court. As DDA compliance becomes compulsory in October 2004, the number and size of fines will increase.

Don't wait until October 2004 to act. Courts will take into account preparations, planning and changes made by service providers before that date when considering if they have met their legal obligations.